Delivery Information
Delivery Information
Delivery charges are calculated on a net order value basis apart from extra heavy parcels that have to be palletised.
Our preferred couriers are 
and 
APC offer a pre-delivery alert messaging system so you have a 2 hour delivery window and don't have to wait in all day waiting for the van to arrive.
Delivery Costs
Next day* delivery is FREE OF CHARGE for orders with a net value of £100 or over for destinations within mainland UK.
For orders under £100 net we have a next day* delivery charge of £10.50 but we can also offer an economy delivery option for £7.99. By selecting this service your goods could take up to 3 days to arrive.
Timed next day* deliveries before 10am and noon can also be arranged with a small surcharge (see table below).
For deliveries going to the Isle of Man, Northern Ireland, Channel Islands, Eire and the Scottish Highlands and Islands, please see the table below.
For international deliveries and for those requiring pallet delivery, please contact a member of staff who will be happy to get the best delivery rates for you.
Orders for large or heavy items such as vinyl cutters and heat presses carry a special delivery charge which will be shown at the checkout.
| Destination | Service | Net Order Value £100 or Over | Courier | Net Order Value Under £100 | Courier |
|---|---|---|---|---|---|
| England, Wales & Mainland Scotland | Next Day | FREE | APC | £10.50 | APC |
| England, Wales & Mainland Scotland | Guaranteed AM Next Day | £6.00 | APC | £15.50 | APC |
| England, Wales & Mainland Scotland | Guaranteed Before 10AM Next Day | £10.00 | APC | £19.50 | APC |
| England, Wales & Mainland Scotland | Economy Option of 2-3 Days | £7.99 | APC | ||
| Scottish Highlands & Islands | 2-3 Days | £5.50 | CSM | £10.50 | CSM |
| Isle of Man | 2-3 Days | £5.50 | CSM | £10.50 | CSM |
| Northern Ireland | 2-3 Days | £10.50 | APC | £15.50 | CSM |
| Eire | 2-3 Days | £12.50 | APC | £17.50 | CSM |
| Channel Islands | 2-3 Days | £21.50 | CSM | £28.00 | CSM |
*Please note that 'Next Day' refers to the next working day. Orders are despatched Monday - Friday only.
We aim to despatch all online orders on the same day as we receive the order. However, this is sometimes not possible either due to the time that the order was received ie: after 4.00pm or because of stock availability. In these cases we will despatch the goods the following day or contact you with the earliest possible date for despatch.
Unforeseen Circumstances
Despite our best efforts, occasionally there will be extraordinary circumstances which prevent us from turning up on time with your goods. Things such as traffic accidents, extreme weather, vehicle breakdowns might prevent us from getting the goods to you on time.
Call us on 01858 431642, we're always happy to help!
