Delivery Information


Delivery Information

Delivery charges are calculated on a net order value basis apart from extra heavy parcels that have to be palletised.

Our preferred couriers are APC Overnight and CSM Logistics

APC offer a pre delivery alert messaging system so you have a 2 hour delivery window and don't have to wait in all day waiting for the van to arrive.

Delivery Costs

Next day delivery is FREE OF CHARGE for orders with a net value of 100 or over for destinations within England, Wales and Scotland.

For orders under 100 net we have a 10.50 delivery charge but we can also offer a reduced cost delivery option for 6.99. By selecting this service your goods could take up to 3 days to arrive.

Timed next day deliveries before noon and before 10am can also be arranged but for these as well as for deliveries going to Isle of Man, Northern Ireland, Channel Islands and Eire there will be a small surcharge (see below).

Destination Service Net Order Value 100 or Over Courier Net Order Value Under 100 Courier
England, Wales & Mainland Scotland Next Day FREE APC 10.50 APC
England, Wales & Mainland Scotland Guaranteed AM Next Day 6.00

APC 15.50 APC
England, Wales & Mainland Scotland Guaranteed Before 10AM Next Day 10.00 APC 19.50 APC
England, Wales & Mainland Scotland Economy Option of 2-3 Days 6.99 APC
Scottish Highlands & Islands 2-3 Days 5.50 CSM 10.50 CSM
Isle of Man 2-3 Days 5.50 CSM 10.50 CSM
Northern Ireland 2-3 Days 10.50 APC 15.50 CSM
Eire 2-3 Days 12.50 APC 17.50 CSM
Channel Islands 2-3 Days 21.50 CSM 28.00 CSM

Please note that 'Next Day' refers to the next working day.

For deliveries to Mainland European and Worlwide destinations and for those orders requiring pallet delivery please contact a member of staff who will be happy to get the best delivery rates for you.

Our Success Rate

We aim to dispatch all online orders on the same day as we receive the order. However, this is sometimes not possible either due to the time that the order was received ie: after 4.00pm or because of stock availability. In these cases we will dispatch the goods the following day or contact you with the earliest possible date for dispatch.

Unforeseen Circumstances

Despite our best efforts, occasionally there will be extraordinary circumstances which prevent us from turning up on time with your goods. Things such as traffic accidents, extreme weather, vehicle breakdowns might prevent us from getting the goods to you on time.

Call us on 01858 431642, we're always happy to help!

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